Product(s) Issues
You can email a ticket to support@bepure.ly, include
photos if something is broken and/or has leaked.
Or you can call and speak with one of PURELY...
Thu, 14 Jan, 2016 at 11:47 AM
The
diffuser is not eligible for a cash refund under any circumstances. The
diffuser is covered under a limited warranty for the first year. Within 60 day...
Thu, 14 Jan, 2016 at 11:55 AM
Within
30 Days of Purchase:
Unopened
Product: We will refund the purchase prices and applicable taxes paid
(minus shipping and 10% processing ...
Mon, 6 Jul, 2015 at 3:51 PM
Return Policy on Consumable Products:
You
may cancel a transaction without penalty or obligation, within THREE
business days.
Within 30 ...
Wed, 1 Jun, 2016 at 3:28 PM
PURELY™ creates superior products using natural butters that are soft and have a melting point of 74 - 80 degrees Fahrenheit. Due to the extensive heat of ...
Thu, 12 Oct, 2017 at 4:19 PM
Most PURELY™ products are handcrafted in small batches. You may notice discoloration due to the herbs, oils, butters and/or essential oils used. Each produ...
Thu, 12 Oct, 2017 at 4:18 PM